Vinted Shoppers Voice Displeasure Regarding Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices following member complaints.
